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Business Etiquette for Today's Workforce

  • All levels
  • 14 and older
  • $350
  • 230 W Monroe St, Chicago, IL
  • 7 hours & 30 minutes

Start Dates (0)

  • $350
  • Training Connection - Chicago @ 230 W Monroe St Ste 610, Chicago, IL 60606
  • 7 hours & 30 minutes
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Class Description

Description

What you'll learn in this business training:

In today's competitive and uncertain times, workers must learn to quickly adapt, integrate and succeed in diverse work environments. And that means business etiquette is more important than ever!


Learning Objectives

This Business Etiquette course covers:

  • Understanding the importance of business etiquette
  • How to meet and greet
  • Making a favorable first impression
  • Dining etiquette
  • Restaurant etiquette
  • Email etiquette
  • Telephone etiquette
  • Thank you notes and formal letters
  • Dressing appropriately
  • International etiquette

Detailed Course Outline:

  • Understanding Etiquette
    • Etiquette Defined
    • The Importance of Business Etiquette

  • Networking for Success
    • Creating an Effective Introduction
    • Making a Great First Impression
    • Minimizing Nervousness
    • Using Business Cards Effectively
    • Remembering Names

  • The Meet and Greet
    • The Three-Step Process
    • The Four Levels of Conversation

  • Dining Etiquette
    • Understanding Your Place Setting
    • Using Your Napkin
    • Eating Your Meal
    • Table Manners
    • Sticky Situations and Possible Solutions

  • Restaurant Etiquette
    • Your Arrival
    • Ordering in a Restaurant
    • Foods to Avoid
    • About Alcoholic Beverages
    • Paying the Bill
    • Tipping

  • Email Etiquette
    • Addressing Your Message
    • Grammar and Acronyms
    • Top 5 Technology Tips

  • Telephone Etiquette
    • Developing an Appropriate Greeting
    • Dealing with Voicemail
    • Cell phone Do's and Don'ts

  • The Written Letter
    • Thank You Notes
    • Formal Letters
    • Informal Letters

  • Meeting Etiquette
    • 10 Rules for meetings

  • Dressing for Success
    • The Meaning of Colors
    • Interpreting Common Dress Codes
    • Deciding What to Wear

  • International Etiquette
    • General Rules
    • Important Points
    • Preparation Tips

What's Included:

  • Business Etiquette Training Manual
  • Certificate of Course Completion
  • 6 Months Free Repeat Policy

Refund Policy

All cancellations and rescheduling requests must be made in writing and emailed to [email protected]

  • Rescheduling requests made 9 business days before the commencement of the training are free.
  • Rescheduling that takes place within 9 business days of the commencement of the training will incur a $150 administration fee.
  • We do not charge for student substitutions at any time.

We are unable to offer refunds for cancellations.

While we make every effort to deliver classes as scheduled, we reserve the right to reschedule previously confirmed classes for a variety of reasons including but not exclusively, the illness of the Trainer. In such cases, we will endeavor to inform the Client as soon as possible of the new training dates. We are not liable for any additional expenses incurred as a result of rescheduling training.

We are not able to offer refunds for no-shows or uncompleted courses.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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Training Connection

Training Connection LLC is a computer and business skills training company.

Our Training Philosophy

Our main focus is to provide exceptional computer desktop and business skills training. We strive to achieve this by following a 5 cornerstone approach:

1. Our Instructors

Without a doubt our most valuable...

Read more about Training Connection

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Training Connection

Training Connection

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Trains CTA - Blue and Red Lines - Monroe Station Walk approximately 4 blocks west on Monroe Street to Franklin Street. CTA - Orange, Pink, Purple and Brown Lines - Quincy station Walk approximately 1.5 blocks north on Wells Street, turn left (west) on Monroe Street, and go to corner of Franklin Street. CTA - Green Line Swap at Clark for Blue line or Roosevelt for Orange line. Metra - Union Station Walk 3 blocks east on West Adams (crossing river). Turn left (North) on Franklin and walk 1 block to Monroe Street.

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