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ITIL

Computer Training Source, Inc. @ 420 N Wabash Ave, Chicago, IL

Gain practical knowledge and skills in IT Service Management with the most widely adopted approach in the world. Prepare for the ITIL Foundation certificate exam and enhance your understanding of service management, service strategy, service design, service transition, service operation, and continual service improvement.

(21) All levels 18 and older
$1,895

3 sessions

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ITIL® Service Design

  • All levels
  • 18 and older
  • $2,598
  • 401 N Michigan Ave, Chicago, IL
  • 24 hours over 3 sessions

Start Dates (0)

  • $2,598
  • Sprintzeal - Equitable Building @ 401 N Michigan Ave, Chicago, IL 60611
  • 24 hours over 3 sessions
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Class Description

Description

What you'll learn in this itil training:

ITIL® Service Design training in Chicago IL focuses on the design of IT services and covers the architectures, processes, policies, and documentation that will help enable design services that meet the needs of the organization. This Service Design acts as a module and guides how to create and launch products and services that will meet the ongoing needs of the organization.

ITIL® Service Design course in Chicago IL covers and controls activities and techniques that are documented in the ITIL service design publications. This course’s purpose, and knowledge about the process involved in service management act as a guide to technology-related activities and also demonstrates how service design relates to other stages of the ITIL service lifecycle. This course also covers management and controls activities and techniques that are documented in the ITIL® Service Design publication. This Service Design course is vital for the improvement and development of services within the IT lifecycle.

Course objectives

  • Control and coordination of service design technology-related activities.
  • Management and control of all service design activities.
  • Knowledge of service design principles and management of service design.
  • Analysis, justification, and selection of approaches  challenges and risk factors
  • Control of the organizational and technological issues on service management.
  • Management and application of service design concepts, inputs, outputs, and activities.

Benefits and skills acquired

The practices and skills required by the ITIL® Service Design certification themselves are building blocks in this field. Some of the benefits of the skills acquired are:

  • It helps learners get acquainted with the best-practice methodology.
  • It addresses and teaches professionals to focus on the most important aspect of a business.
  • Increase the market value of a certified professional
  • It helps the professional sort and prioritizes the things that are of value according to the business standards.

The main function of service design is to design appropriate and attractive IT services including their policies and processes to meet future business requirements.

Service Design has 5 aspects to work on:·  

  • New or advanced services
  • Service portfolio
  • Management systems and Technology architecture
  • The processes required     
  • Measurement methods and metrics

The service design stage of the lifecycle starts with a set of new or changed business requirements and ends with the development of a service solution designed to meet the documented needs of the business. This developed solution is then passed to service transition to evaluate, build, test and deploy the new or changed service.


Location will be conveyed to the registrants before the start of class.

Refund Policy

Classroom Training Or Live Virtual Classes

After booking the class if there are any changes in attendance date on attending the workshop, the participant has to inform us 15 business days prior to the workshop start date, change in attending can be moved to a future date without extra charge only on medical reasons. However, after booking the class, if participants do not show up for the class, No Refund will be granted.

All Cancellations Must Be Notified Over Email And Should Get Acknowledgment, The Refunds Will Be Provided As Below:

  • If the school cancels the classroom training, delegates have to attend Online Live Virtual Class or ask for partial refund which is difference amount from Classroom to Live Online. At any circumstance know that there is no refund after placing the order (Booking, Registering, Enrolling).
  • If delegate decides to cancel his/her attendance after booking within 30 minutes then No Refund will be applicable. If Delegate decides to cancel his/her attendance more than 22 business days to start the workshop, then No Refund will be granted.
  • If the school cancels the training, delegates have a choice to choose Online or Online Live Virtual Class If not the school will move or reschedule it for future dates until it is confirmed.

Online Training

All cancellations must be notified over email and should get acknowledgement and the refunds will be provided as below:

  • Within 10 Days of registration and before accumulating 30 minutes training: 100% refund or transfer to another online course of Delegate Choice.
  • After 10 Days of registration and after accumulating 30 minutes of training: No refund will be applicable. Delegates will be paid back the same mode of payment they used to make the payment, unless otherwise agreed on different terms.
  • Delegates making any dispute over the service or offerings will not be entertained.

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Sprintzeal Americas Inc

Sprintzeal Americas Inc. is an extended solutions partner to organizations seeking consulting or training services to enhance workforce performance and drive business success.

Our courseware in the fields of Sales, Operations, Marketing, Management and consulting is aimed at delivering measurable improvements...

Read more about Sprintzeal Americas Inc

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Sprintzeal Americas Inc

Sprintzeal Americas Inc

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