Discover Classes. Earn Rewards.

ITIL® Service Operation is unfortunately unavailable

Thankfully we have 1 other ITIL Class for you to choose from. Check our top choice below or see all classes for more options.

ITIL

Computer Training Source, Inc. @ 420 N Wabash Ave, Chicago, IL

Gain practical knowledge and skills in IT Service Management with the most widely adopted approach in the world. Prepare for the ITIL Foundation certificate exam and enhance your understanding of service management, service strategy, service design, service transition, service operation, and continual service improvement.

(21) All levels 18 and older
$1,895

3 sessions

Gift it!
See all ITIL classes Chicago

ITIL® Service Operation

  • All levels
  • 18 and older
  • $2,398
  • 401 N Michigan Ave, Chicago, IL
  • 24 hours over 3 sessions

Start Dates (0)

  • $2,398
  • Sprintzeal - Equitable Building @ 401 N Michigan Ave, Chicago, IL 60611
  • 24 hours over 3 sessions
Showing 10 of 0

Class Description

Description

What you'll learn in this itil training:

Our ITIL® Service Operation training in Chicago IL focuses on the coordination and implementation of activities that enable a smooth and continuous flow of operations, products, and services during the IT service lifecycle. This ITIL® Service Operation module supports business operations and helps in taking control of new or changed services which in turn helps in planning and executing the actual efficiency.

ITIL® Service Operation course covers overall concepts, processes, policies, and methods in dept in the service lifecycle. This course mainly focuses on the processes, principles, and technology that are taken into consideration while implementing ITIL® Service Operation. The main objective of ITIL® Service Operation is to ensure that the required IT service works efficiently and effectively and as per business requirements ITIL® Service Operation plays a key requirement that helps in improving the services.  

Course objectives

  • Support users in using the actual service.
  • Minimize the impact of service outages on a day to day business activities.
  • Reduce incidents and problems.
  • Ensure that access to agreed IT services is provided to authorized personnel only.
  • It helps in selecting the best practices to assist the organization.   

One of the main objectives of the ITIL® Service Operation is that the IT services are delivered effectively and efficiently with the utmost quality of service.  

Benefits and skills acquired

The practices and skills required by the ITIL® Service Operation certification themselves are building blocks in this field some of the benefits of skills are:

  • Provide a framework for operations which helps in increasing the efficiency.
  • Reduce unplanned expenditures for both business and IT through optimized handling of services.
  •  It allows an organization to take full advantage of the services.
  • It helps learners get in getting acquainted with the best-practice methodology.
  • It addresses and teaches professionals to focus on the most important aspect of a business.
  • Increase the market value of a certified professional
  • It helps the professional sort and prioritizes the things that are of value according to the business standards.

After completing this course, you will be able to:

  • Describe the Service Operation’s purpose, objectives, scope and value to business and the key components of ITIL library
  • Explain the involvement of Service Operation staff within other lifecycle stages
  • Describe the Operational Activities in other Lifecycle Stages
  • Explain how Service Operation (SO) is organized and how its functions are structured
  • List the challenges, critical success factors and risks associated with Service Operations

Prerequisites:

Candidate appearing for the course must hold:

  • Earlier ITIL® (V2) Foundation plus Foundation Bridge
  • ITIL® Expert Certificate in IT Service Management (achieved via Service Manager or Practitioner bridging routes).

Location will be conveyed to the registrants before the start of class.

Refund Policy

Classroom Training Or Live Virtual Classes

After booking the class if there are any changes in attendance date on attending the workshop, the participant has to inform us 15 business days prior to the workshop start date, change in attending can be moved to a future date without extra charge only on medical reasons. However, after booking the class, if participants do not show up for the class, No Refund will be granted.

All Cancellations Must Be Notified Over Email And Should Get Acknowledgment, The Refunds Will Be Provided As Below:

  • If the school cancels the classroom training, delegates have to attend Online Live Virtual Class or ask for partial refund which is difference amount from Classroom to Live Online. At any circumstance know that there is no refund after placing the order (Booking, Registering, Enrolling).
  • If delegate decides to cancel his/her attendance after booking within 30 minutes then No Refund will be applicable. If Delegate decides to cancel his/her attendance more than 22 business days to start the workshop, then No Refund will be granted.
  • If the school cancels the training, delegates have a choice to choose Online or Online Live Virtual Class If not the school will move or reschedule it for future dates until it is confirmed.

Online Training

All cancellations must be notified over email and should get acknowledgement and the refunds will be provided as below:

  • Within 10 Days of registration and before accumulating 30 minutes training: 100% refund or transfer to another online course of Delegate Choice.
  • After 10 Days of registration and after accumulating 30 minutes of training: No refund will be applicable. Delegates will be paid back the same mode of payment they used to make the payment, unless otherwise agreed on different terms.
  • Delegates making any dispute over the service or offerings will not be entertained.

Reviews of Classes at Sprintzeal Americas Inc (2)

Similar Classes

Benefits of Booking Through CourseHorse

  • Booking is safe. When you book with us your details are protected by a secure connection.
  • Lowest price guaranteed. Classes on CourseHorse are never marked up.
  • This class will earn you 23980 points. Points give you money off your next class!

Questions & Answers (0)

Get quick answers from CourseHorse and past students.

Sprintzeal Americas Inc

Sprintzeal Americas Inc. is an extended solutions partner to organizations seeking consulting or training services to enhance workforce performance and drive business success.

Our courseware in the fields of Sales, Operations, Marketing, Management and consulting is aimed at delivering measurable improvements...

Read more about Sprintzeal Americas Inc

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified Chicago educator.

Sprintzeal Americas Inc

Sprintzeal Americas Inc

All classes at this location

Google Map

Give This Course as a Gift Card

  • Thousands of classes
  • No expiration
  • Unique and memorable gifts for any occasion
  • Personalized
  • Explore a passion, gain a new skill, discover a new hobby, engage in a memorable experience
  • Instant delivery
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™

Buy a Gift Card

Book this Class as a Group Event

Booking this class for a group? Find great private group events

Or see all Professional Group Events

Explore group events and team building activities ranging from cooking, art, escape rooms, trivia, and more.

CourseHorse Gift Cards

  • Creative & unique gift for any occasion
  • Thousands of classes & experiences
  • No expiration date
  • Instant e-delivery (or choose a date)
  • Add a personalized message
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™
Buy a Gift Card
gift card with the CourseHorse logo gift card with the CourseHorse logo
Loading...