El Capitan 101: OS X Support Essentials 10.11 is unfortunately unavailable

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El Capitan 101: OS X Support Essentials 10.11

at Global Knowledge - Laguna Hills

Course Details
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Laguna Hills, Orange County
23046 Avenida de la Carlota Ste 200
At Lake Forest Dr
Laguna Hills, California 92653
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 10

What you'll learn in this mac os training:

This course provides an in-depth exploration of troubleshooting on OS X EL Capitan. The course gives you a tour of the breadth of OS X El Capitan and the best methods for effectively supporting users of OS X El Capitan systems. The course is a combination of lectures and hands-on exercises that provide real-world experience.  

What You'll Learn: 
  • The troubleshooting process and how to become more efficient with available tools and resources 
  • OS X 10.11 El Capitan features and functionality, including how to find additional information 
  • How to prepare for Apple Certified Support Professional (ACSP) certification 
Who Needs to Attend: 
  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users 
  • Technical support personnel in businesses that use Mac computers 
  • Technical coordinators or power users who manage networks of computers running OS X (such as teachers and technology specialists who manage networks or computer labs) 
Prerequisites: Knowledge of OS X and basic computer navigation 

Still have questions? Ask the community.

Refund Policy
Notice of cancellation must be submitted 16 business days prior to class.


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School: Global Knowledge

Global Knowledge

Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate...

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