Listen. Learn. Lead.

at Decker Communications - Midtown East

Course Details
$495 12 seats left
Start Date:

Mon, Dec 16, 8:30am - 12:30pm

Midtown East, Manhattan
685 3rd Ave Ste 1801
Btwn E 43rd & 44th Streets
New York, New York 10017
Purchase Options
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 8
Teacher: Decker Team

What you'll learn in this communications course:

Many of us think we’re great listeners, but listening is much more than just hearing the words. And the same is true for leadership.

Move from presentation to conversation.

Listen. Learn. Lead. is a half-day workshop that is designed to leverage the power of listening in day-to-day conversations. Learn how to stay in the moment, actively listen, show empathy and understanding, and balance between listening and driving a conversation forward. Small group work and interactive exercises foster understanding, clarity and collaboration in a variety of work situations.

Designed for: Sales teams, leadership teams, HR professionals, customer success teams, HiPos or anyone who does business development
Length: Half-day workshop

We will completely customize examples and application specifically for your team. Here’s a snapshot of the core principles covered in a half-day:

  • The keys to better listening: choosing the right environment, time and behaviors
  • The Communicator’s Roadmap™
  • Essential listening behaviors
  • Exercises to switch your agenda
  • Non-verbal messages
  • Roadblocks to effective listening—the visible and invisible distractions in your way
  • Balanced conversations: when and how to drive a discussion toward action and when to open up to more input and discovery
  • The four different styles of communicators: Direct, Logical, Friendly and Persuasive
  • Individual action plans for continuous improvement

Still have questions? Ask the community.

Refund Policy
22 or more days prior to the start of the program: Move to another program without penalty by contacting our office. 

15-21 days prior to the start of the program: Incur penalty of 50% of the registration cost. The remaining balance may be applied to a future program.

0-14 days prior to the start date: Incur penalty of 100% of registration cost. Full registration fee is required to sign up for a future program.

Substitutions are always welcome. In the event that you cannot attend, please feel free to send a friend or colleague in your place.


Google Map

Decker Communications

All classes at this location

Train & Subway Located steps east of Grand Central Station between 43rd and 44th Streets, 685 Third Avenue is near a major hub for Metro North Rail Road. Traveling by subway, options include the 4, 5, 6, or S-train to Grand Central Station.

Start Dates (1)
Start Date Time Teacher # Sessions Price
8:30am - 12:30pm Decker Team 1 $495

Benefits of Booking Through CourseHorse

Booking is safe. When you book with us your details are protected by a secure connection.
Lowest price guaranteed. Classes on CourseHorse are never marked up.
This class will earn you 4950 points. Points give you money off your next class!
Questions about this class?
Get help now from a knowledge expert!
Questions & Answers (0)

Get quick answers from CourseHorse and past students.

Reviews of Classes at Decker Communications (6)

Similar Classes

School: Decker Communications

Decker Communications

Decker Communications consults and trains businesses in communications – both in what they say and how they say it. Since 1979 Decker has worked with thousands of leaders in Fortune 500 companies, hot start-ups and leading non-profits (including AT&T, Direct Energy, Fitbit, Hilton,...

Read more about Decker Communications

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified NYC educator.

Ready to take this class?
Booking this class for a group? Find great private group events here