Managing Chaos for Administrative Professionals

Facing an overwhelming "to do" list? Information overload putting you in chaos mode? Unsure how to multitask?

In this practical, hands-on 2-day seminar, you'll gain the information management skills to delegate to others and pick up simple techniques to banish procrastination. Learn how to organize better. Participate in exercises that enable you to read, understand and recall more information than you have ever experienced. And use assertiveness to manage stress and achieve work/life balance. Take control of your workload—and your workday!

What You Will Cover:

• Prioritizing: the SMART way to set goals…the five-step time management plan
• Using your power skills to handle the mass of information on your desk
• Accessing your memory and recall skills
• Staying in control: how to use stress to your advantage and handle burnout
• Reading more effectively by increasing comprehension

How You Will Benefit

• Pinpoint where you need to take control
• Conquer procrastination and stress
• Effectively process and retain critical information
• Improve comprehension and focus
• Perform better when juggling people, paper and priorities
  

Who Should Attend

Executive secretaries, secretaries and administrative/executive/sales assistants.

Outline

Learning Objectives

• Recognize and Stop Procrastination
• Minimize Interruptions
• Set SMART Goals
• Prioritize Your Time and Activities
• Maximize Your Time with the 4-Step Time Mastery Plan
• Apply the Principles of Reading with Purpose, Strategy and Flexibility
• Improve Mental Focus and Reading Speed with Pacing Techniques
• Use Preview Techniques to Build Reading Effectiveness
• Increase Reading Comprehension
• Use Techniques to Build Memory and Recall
• Identify Symptoms of Burnout
• Apply Assertiveness Techniques
• Develop Coping Strategies

Coping with Chaos

• Recognize and Stop Procrastination
• Minimize Interruptions
• Onload and Offload Work Effectively

Mastering Your Time

• Set SMART Goals
• Prioritize Your Time and Activities
• Maximize Your Time with the 4-Step Time Mastery Plan

Reading More Effectively

• Apply the Principles of Reading with Purpose, Strategy and Flexibility
• Improve Mental Focus and Reading Speed with Pacing Techniques
• Use Preview Techniques to Build Reading Effectiveness
• Increase Reading Comprehension

Building Memory and Recall

• Explain the Differences Among Comprehension, Memory, and Recall
• Understand How Memory Works
• Use Techniques to Build Memory and Recall

Staying in Control

• Identify Symptoms of Burnout
• Apply Assertiveness Techniques
• Develop Coping Strategies