IT Project Management (PM11)

Learn the fundamentals and best practices of project management methodology as applied to IT initiatives, and practice and master the skills you need to deliver IT projects on time, within budget, and to specification. Examine all aspects of IT projects, including hardware, software, vendor relationships, communicating with different audiences, and working with virtual teams. Learn to determine project scope through effective requirements identification, set and manage stakeholder expectations, identify and manage IT risks, and meet quality standards. Learn how to overcome the most common pitfalls of IT project success.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

Skills Gained

• Foundations of project management
• IT project life cycle
• Quality requirements
• Project stakeholders, scope, and uncertainty
• Project requirements
• Create a work breakdown structure
• Create a network diagram based on activity sequence and duration
• Assign responsibility for project activities
• Estimate project cost
• Create a communication management plan
• Assess project risk and determine risk response strategies
• Manage vendors

Hands-On Exercises

• Identify Quality Requirements
• Identify the Stakeholders
• Complete the Project Charter
• Trace Requirements
• Determine the Work Breakdown Structure
• Break Down the Work into Activities
• Sequence the Activities
• Estimate Activity Duration
• Use Network Diagramming
• Identify Resource Requirements
• Create a Responsibility Assignment Matrix
• Develop a Project Cost Estimate
• Create a Communication Management Plan
• Assess Project Risks
• Determine Risk Response Strategies
• Manage a Vendor Driven Change
• Develop a Change Management Plan

Who Can Benefit
IT professionals, IT project managers, IT managers, IT project team members,associate project managers, project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers.

Prerequisites
If you have previously taken Project Management Fundamentals, you should not take this course, as there is significant content overlap.