Aug 5th
9am–5pm CDT
Meets 3 Times
Learn the foundations of IT service management and gain the skills needed to effectively manage IT services in Chicago with ITIL classes.
1 class in-person in Chicago has spots left, and 5 classes live online are available.
Computer Training Source, Inc. @ 1821 Walden Office Sq, Schaumburg, IL
Gain practical knowledge and skills in IT Service Management with the most widely adopted approach in the world. Prepare for the ITIL Foundation certificate exam and enhance your understanding of service management, service strategy, service design, service transition, service operation, and continual service improvement.
Aug 5th
9am–5pm CDT
Meets 3 Times
Technical Institute of America @ Virtual Classroom
Get certified in ITIL Foundation with the best course materials and expert instructors at the Technical Institute of America. Prepare for the exam with the official ITIL 4 Foundation study guide and gain access to our e-learning course with over 70+ videos. Take the online certification exam from the comfort of your home or office.
May 11th
10am–6pm EDT
Meets 2 Times
May 23rd
10am–6pm EDT
Meets 2 Times
Jun 26th
10am–6pm EDT
Meets 2 Times
Jul 25th
10am–6pm EDT
Meets 2 Times
Aug 29th
10am–6pm EDT
Meets 2 Times
This class has 1 more date.
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American Management Association
Gain the knowledge and skills to plan, build, and support service value streams within an organization with this ITIL® 4 Specialist course. Learn how to integrate governance, risk, and compliance principles, as well as organizational change management methods, into the service value system. Ideal for IT professionals with an ITIL(R) 4 Foundation certificate.
May 13th
8:30am–4:30pm EDT
Meets 3 Times
Jun 3rd
8:30am–4:30pm EDT
Meets 3 Times
Jul 15th
8:30am–4:30pm EDT
Meets 3 Times
Sep 4th
11:30am–7:30pm EDT
Meets 3 Times
Sep 16th
8:30am–4:30pm EDT
Meets 3 Times
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Master ITIL 4 principles and practices with our comprehensive Foundation Certification Training. Dive deep into key concepts, guiding principles, and service management dimensions. Whether you're new to ITIL or seeking to advance your skills, this immersive program equips you for success in the IT service industry.
May 4th
8:30am–12:30pm PDT
Meets 4 Times
May 6th
2–6pm PDT
Meets 4 Times
May 18th
8:30am–12:30pm PDT
Meets 4 Times
ONLC Training Centers - Virtually Online
ITIL 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches. In this course you will learn the core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers. You will learn: The ITIL Service Management System The Service Value Chain Continual Improvement best practices...
May 13th
10am–4:45pm EDT
Meets 3 Times
Jun 10th
10am–4:45pm EDT
Meets 3 Times
Jul 1st
10am–4:45pm EDT
Meets 3 Times
Aug 5th
10am–4:45pm EDT
Meets 3 Times
Sep 4th
10am–4:45pm EDT
Meets 3 Times
This class has 1 more date.
Tap here to see more
Computer Training Source, Inc. @ Online Classroom
Gain practical knowledge and skills in IT Service Management with the most widely adopted approach in the world. Prepare for the ITIL Foundation certificate exam and enhance your understanding of service management, service strategy, service design, service transition, service operation, and continual service improvement.
Jun 3rd
6–10pm CDT
Meets 6 Times
Aug 5th
9am–5pm CDT
Meets 3 Times
In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices. Upon completing this course, you'll be well positioned to successfully complete the associated ITIL exam required for entry into the future ITIL intermediate-level training courses. ITIL covers five core disciplines:...
EZ Certifications @ 1550 N Roselle Rd, Schaumburg, IL
ITIL® Foundation is a comprehensive collection of best practices framework from AXELOS Limited, UK, in delivering IT services effectively and efficiently that brings value to customers. Certificate in ITIL Foundation is a proof that the person understands ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices in IT Service Management. The IT Infrastructure Library (ITIL) is a set of concepts...
This is the ITIL course that leads to the ITIL Expert in IT Service Management certification. In this course, you'll be immersed in the contents of the ITIL publications. You'll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities, and you will examine the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using a case study-based approach...
In this course, you will be immersed in the overall concepts, processes,policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations.This course utilizes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices...
In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about the service strategy processes. You will discover the importance of governance and related frameworks, and you will examine implementation considerations and approaches, including organizational design, the role of technology,...
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core...
Examine the sub-processes, activities, methods, and functions used in each of the ITIL Service Design processes. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service design phase of the service lifecycle. You will cover management and control of the activities and techniques within the service design stage, not the detail of each of the supporting processes. Through lecture,...
ITIL is recognised internationally as the best practice approach to IT Service Management aligning the provision of IT Services with the needs of the business. It is used globally by thousands of organisations throughout the private and public sectors to improve the way in which they implement and manage IT Services. The ITIL Planning, Protection & Optimization (PPO) course is part of the ITIL Intermediate Capability certification stream. The...
Service Operation is one of ITIL core publications in Service Lifecycle. This course trains participants in the practical aspects of the ITIL® Service Lifecycle and processes associated with the Service Operation. This also focuses on the process & functions that align business and IT. Service Operation aims to link IT deliverables to meeting business goals and delivering value to customers. Participants will be provided with practical and hands-on...
ONLC Training Centers @ 1363 Shermer Rd, Chicago, IL
This 3 day hands-on 2011 Foundation certification training program introduces the student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library. Accredited by Axelos, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying successful ITIL-based Service Management...
The ITIL Foundation certification is the basic level qualification, and is followed by the Intermediate and Expert levels. Our Foundation course introduces the key elements, concepts and terminology used in the ITIL® Service Lifecycle. The course material explains the various Lifecycle stages with the processes used, and teaches how they contribute to Service Management practices. Key concepts of technology and architecture are touched upon, and...
New Horizons Computer Learning
This course covers the latest version of core ITIL® best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL® 2011 Edition. Who Should Attend IT Professionals IT Support Staff Application Project and Business Managers Any member of an IT team involved in the delivery of IT Services These classes sell out faster than the school's system updates....
ITIL® Continual Service Improvement certificate training in Chicago IL offers guidance on the tools and technologies that can be used to support the CSI activities as well as shows how to evaluate risks. It covers management and control activities which helps in the improvement of the ITIL lifecycle. This course helps in improving efficiencies and return on investment for the organization. This Continual Service Improvement is a method to...
ITIL® Service Strategy course in Chicago IL is the center and origin point of the ITIL service lifecycle which focuses on helping IT organizations improve and develop in the long run. The ITIL® Service Strategy course helps the organization deliver and support services and products efficiently. ITIL Service Strategy training from Sprintzeal’s covers the risk and success factors of an organization and that’s why it is most important. The purpose...
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