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Course Details
Price:
$2,795 100 seats left
Start Date:

Tue, Oct 03, 10:00am - Oct 05, 5:30pm Eastern Time ( 3 sessions )

Next start dates (5)

Location:
Live, interactive online classroom
Purchase Options
Description
Class Level: All levels
Age Requirements: 21 and older
Average Class Size: 20
System Requirements: http://event.on24.com/view/help/ehelp.html 

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements
  • Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
  • Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
  • Ubuntu Linux (Firefox only)
  • Android 4.x (Chrome Browser Only)
  • Apple iOs (*Latest version, Safari Browser Only)
* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins.

Additional Requirements: 
  • Minimum bandwidth requirement is 512 kbps for meeting attendees 
  • In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator. 
  • POP-UP Blockers must be turned off to access the program. 
Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!
Class Delivery: AMA's Live Online Seminars are live, interactive, instructor-led courses that are completely user-friendly and accessible from your office or home PC. They’re the perfect time-saving alternative when you want training but can’t get away from the office.

You'll be able to speak to and/or electronically communicate with the instructor's and other attendees. You can also share files, view the instructors desktop, ask questions, tell the instructor to speak louder, softer, slow down, etc. (through simple icons). You'll see what your instructor is writing, view and hear questions and comments from other attendees, and be able to work in subgroups.  A headset is required for optimal communication throughout the Live Online Seminar.

A member of AMA's expert faculty of business professionals will lead your seminar. Beyond our course leaders’ experience in business training, they are specially trained to present AMA's high-quality content in an engaging, live online format.

We want you to feel completely comfortable and ready to go, so we’ll email you before your scheduled seminar and give you all the information you need about the simple set-up process.     

What you'll learn in this self improvement class:

Mastering assertiveness skills can do a lot more than just help win arguments. If you want your managers to enhance their leadership stature and persuade others to help reach their goals, Assertiveness Training for Managers is an important first step.

Assertiveness Training for Managers gives your managers the opportunity to learn how their behavior style impacts their overall performance as a manager. They’ll take stock of their current assertiveness skills and learn how they can improve them for a more effective approach. Using the behavior modeling approach toward assertiveness training, this seminar teaches managers how to employ assertiveness skills to take control of a situation without alienating others.

Who Should Attend

Experienced managers and seasoned professionals with four or more years of experience who want to build their strengths, resolve conflicts smoothly and exercise greater influence on others.

How will you benefit

  • Improve communication by using assertive-responsive skills
  • Acquire a more polished and powerful communication style and let your leadership ability emerge
  • Tap other people’s resources to get the job done
  • Empower yourself and your staff
  • Exercise greater influence on others

What You will cover:

  • How your perceptions determine your reactions
  • Operating consciously vs. unconsciously
  • Guidelines for achieving your objectives through assertive-responsive behavior
  • Developing your own self-improvement plan
  • Using assertive-responsive techniques to identify what you want—and then go after it

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Still have questions? Ask the community.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Start Dates (6)
Live, interactive online classroom
TBD
$2,795
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Show all 3 sessions
  • Tue, Oct 03 at 10:00am - 6:00pm
  • Wed, Oct 04 at 10:00am - 6:00pm
  • Thu, Oct 05 at 10:00am - 5:30pm
Live, interactive online classroom
TBD
$2,795
Book
Show all 3 sessions
  • Mon, Nov 13 at 9:00am - 5:00pm
  • Tue, Nov 14 at 9:00am - 5:00pm
  • Wed, Nov 15 at 9:00am - 4:30pm
Live, interactive online classroom
TBD
$2,795
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  • Mon, Jan 22 at 10:00am - 6:00pm
  • Tue, Jan 23 at 10:00am - 6:00pm
  • Wed, Jan 24 at 10:00am - 5:30pm
Live, interactive online classroom
TBD
$2,795
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  • Mon, Mar 18 at 9:00am - 5:00pm
  • Tue, Mar 19 at 9:00am - 5:00pm
  • Wed, Mar 20 at 9:00am - 4:30pm
Live, interactive online classroom
TBD
$2,795
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  • Tue, May 07 at 11:00am - 5:00pm
  • Thu, May 09 at 11:00am - 5:00pm
  • Tue, May 14 at 11:00am - 5:00pm
  • Thu, May 16 at 11:00am - 5:00pm
Live, interactive online classroom
TBD
$2,795
Book
Show all 3 sessions
  • Wed, Jun 19 at 10:00am - 6:00pm
  • Thu, Jun 20 at 10:00am - 6:00pm
  • Fri, Jun 21 at 10:00am - 5:30pm
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School: American Management Association

American Management Association

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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