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The Manager's Guide to Business Literacy Skills (OnDemand)

Strengthen your ability to lead with impact by growing core competencies across project management, strategic thinking, budgeting, plus inclusive leadership. Gain practical tools for handling hybrid teams, legal HR issues, and employee performance. The course equips you with the know-how to drive operational success while backing your organization's goals.

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  • 21 and older
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  • Self-paced, start anytime
  • 3 hours

Express Checkout – $249


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Class Description

Description

By purchasing this course, you will also receive a free yearly membership with the American Management Association, which will give you access to their entire on-demand library. The library consists of over 100 high-quality professional lessons, including analytical skills, AI, management and leadership, presentation skills, and much more.

Complete your assignments successfully by enhancing your expertise in project management, supporting your organization's financial performance objectives, and building effective teams that embrace diversity and inclusion principles.

345 Minutes of Content | 10 Comprehensive Lessons | 0.6 CEUs | 6 PMUs

This On-Demand Course Includes the Following Lessons:

  • Building Strategic Thinking Competencies
    • Discover the importance of strategic thinking in your leadership role and learn how to communicate strategic concepts throughout your organization.
  • Navigating the Progressive Discipline Process
    • Understand the relationship between performance management and progressive discipline, and implement progressive discipline effectively to address performance issues.
  • Succeeding in Hybrid Work Environments
    • Learn practical approaches for addressing employee engagement and communication difficulties that arise when working in and managing hybrid team structures.
  • Understanding Diversity and Inclusion Impact on Performance
    • Explore how to unlock your individual, team, and organizational potential through strategic diversity and inclusion initiatives.
  • Creating a Customer-Focused Strategic Framework
    • Learn to evaluate customer needs, set appropriate strategic objectives, and construct a mission statement consistent with your company's overarching vision.
  • Developing and Communicating Operational Budgets
    • Gain skills to review the key components of a budget and communicate them effectively to stakeholders.
  • Fostering Diversity and Inclusion: Building an Inclusive Culture
    • Learn to evaluate bias in your organization, overcome it, and build a more effective, productive, and inclusive workplace environment.
  • Understanding Legal Issues: AMA's Manager and Supervisor Guidance
    • Learn about legal considerations related to recruitment and hiring, employment fairness, employee disabilities, family and medical leave, workplace conduct, and termination.
  • Project Management Skills for the Accidental Project Manager
    • Learn proven methodologies for beginning, planning, and managing projects, plus practical strategies for implementing these skills in your role.
  • Fundamentals for New Managers: Human Resources and Employment
    • Understand the essential HR and employment law knowledge every first-time manager must know and gain specific strategies for managing employees lawfully and effectively.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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