Discover Classes. Earn 10% Rewards.

Powerful Communication Techniques

Sharpen your communication skills to become a more effective and influential voice in any organization through this online course. Find out how to craft clear, impactful messages, work through miscommunications, and use nonverbal cues to convey information, ideas, and feelings. Pick up the tools to communicate with confidence in any business setting.

  • All levels
  • 21 and older
  • Earn 10% Rewards
  • Price Lock

    Secure your booking now and we'll match any price drop within 48 hours across all booking platforms, ensuring you never miss out on savings!

  • Live, interactive online classroom
  • 2 hours & 30 minutes

Express Checkout – $299


Proceed to Checkout

No Booking Fees. Lowest Price Guaranteed. Earn 10% Rewards.

Give as a Gift

Start Dates (8) $299/person

20 left
Book
20 left
Book
25 left
Book
25 left
Book
25 left
Book
Showing 1 – 5 of 8

Book a Private Group Event

Booking this class for a group? Find great private group events

Or see all Professional Group Events

Explore group events and team building activities ranging from cooking, art, escape rooms, trivia, and more.

Class Description

Description

This comprehensive online training in communication excellence can dramatically improve how you interact and influence within professional settings.

Communication proficiency directly impacts career progression and organizational influence. This course offers you the opportunity to strengthen your speaking effectiveness and discover your authentic communication voice, even when facing challenging or high-pressure situations.

You will develop skills in reciprocal, transparent communication that successfully transmits information, concepts, and emotion. Learn to select language and tone that fit each professional context and audience. You will acquire practical techniques for audience-centered message crafting. You will establish the psychological foundations for communication success and implement concrete strategies that help others understand and respond positively to your communication.

Course Content Highlights:

  • Examining how the speaker, recipient, relationship dynamics, and situational context interrelate within communication interactions
  • Pinpointing communication breakdown causes and implementing corrective measures to prevent future misunderstandings
  • Recognizing and eliminating barriers to successful message exchange
  • Techniques for rebuilding trust and effectiveness after a communication breakdown
  • Recognizing your inherent communication strengths and adapting your approach for diverse audiences
  • Understanding nonverbal signals as a fundamental communication channel
  • Mastering the three dimensions of nonverbal communication: appearance and movement, choice of words, and voice qualities
  • Considering how cultural background, gender identity, generation, and other personal characteristics shape communication patterns
  • Steering clear of inflammatory language and words that trigger defensive reactions
  • Applying the Know-Feel-Do framework to construct messages that resonate with the intended audience

Key Competencies You Will Develop

Core Learning Outcomes

  • Present Yourself Professionally and Authentically
  • Understand and Adapt Your Communication Approach
  • Apply Practical Communication Strategies
  • Develop Active and Attentive Listening Skills

Overcoming Communication Obstacles

  • Recognize and Address Barriers to Successful Communication

Communication Mastery Techniques

  • Leverage Nonverbal Elements as Drivers of Communication Impact
  • Apply the Know-Feel-Do Framework to Create Compelling and Resonant Messages

Impact and Presence

  • Shape Your Visual Presentation, Verbal Expression, and Vocal Delivery for Maximum Effect

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at American Management Association (8)

(4.6-star rating across 8 reviews)

This class: 4.0 out of 5 from 2 reviews

  • Powerful Communication Techniques

  • Powerful Communication Techniques

    The instructor was very knowledgeable and the course materials were very useful & insightful.
See reviews for other classes at American Management Association
loading...
Hide Reviews

Benefits of Booking Through CourseHorse

  • Booking is safe. When you book with us your details are protected by a secure connection.
  • Lowest price guaranteed. Classes on CourseHorse are never marked up.
  • This class will earn you 2990 points. Earn 10% back in reward points!

Similar Classes

American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

View school profile
American Management Association
Vetted by CourseHorse

A verified Online educator.

Loading...