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Sensitivity Training (Self-paced)

Learn strategies for recognizing and addressing biases, lifting interpersonal communication, and backing a respectful, inclusive workplace culture. The course helps nurture stronger collaboration and supports a more productive, understanding professional environment.

  • All levels
  • 18 and older
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  • Self-paced, start anytime
  • 1 clock hour

Express Checkout – $149


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Class Description

Description

Develop practical strategies and essential skills to address workplace stereotypes, enhance communication, and foster an inclusive, respectful culture where all employees thrive, collaborate effectively, and feel genuinely valued as contributors.

Creating a truly inclusive workplace requires intentional, ongoing effort and genuine organizational commitment. In today's increasingly diverse organizations, sensitivity training has become essential for building stronger teams and creating environments where all individuals feel valued, respected, and empowered to contribute their authentic perspectives. This comprehensive course equips participants with the practical strategies and deep awareness necessary to identify and address stereotypes, improve communication across different backgrounds and experiences, and actively contribute to a culture of genuine inclusion.

Sensitivity training delivers measurable, significant benefits for both employees and organizations. Workplaces that prioritize sensitivity and inclusion experience improved team dynamics, stronger collaboration, enhanced innovation through diverse perspectives, and reduced conflict stemming from misunderstandings or unconscious biases. Employees who feel respected, included, and valued are significantly more engaged, productive, and committed to organizational success. This comprehensive course addresses critical workplace challenges, including discrimination, harassment, and unconscious bias, providing participants with the knowledge and practical tools to recognize these issues and respond constructively and professionally.

What You'll Learn:

  • Understanding Sensitivity, Inclusion, and Their Organizational Impact: Master the core principles and understand why sensitivity training is crucial for creating an inclusive and respectful workplace culture that supports business success
  • Recognizing and Managing Unconscious Bias and Stereotypes: Learn to identify unconscious biases in yourself and others, and develop practical strategies to address stereotypes in hiring, promotion, and daily workplace interactions
  • Communication Across Differences: Build skills to communicate effectively with colleagues from diverse backgrounds, cultures, and perspectives, avoiding assumptions and building genuine understanding
  • Addressing Sensitive Topics Professionally: Develop confidence in handling sensitive workplace conversations and situations with professionalism, empathy, and cultural humility
  • Best Practices for Diversity and Inclusion: Implement proven strategies to foster an inclusive workplace culture where everyone can succeed and contribute their best work
  • Preventing and Addressing Discrimination and Harassment: Understand how to recognize, prevent, and appropriately respond to discrimination and harassment in professional settings
  • Building Allyship and Advocacy: Develop skills to be an effective ally for colleagues from underrepresented groups

Course Structure and Approach:

This course uses multimedia content, including videos, interactive exercises, case studies, and real-world scenarios to engage participants in meaningful learning. You'll work through modules at your own pace, engaging with practical tools and frameworks you can apply immediately in your workplace. The course emphasizes application, providing you with specific strategies and techniques you can implement as a leader, manager, or team member.

Who Should Enroll:

This course is ideal for employees at all levels who want to build a more inclusive workplace, managers and supervisors seeking to lead diverse teams effectively and authentically, human resources professionals focused on culture development and talent management, organizational leaders committed to systemic change, and organizations committed to creating respectful, collaborative work environments where everyone thrives.

Refund Policy

Rescheduling and Cancellations

If you need to reschedule or cancel your registration, please see below for our policy:

  • Rescheduling and Cancellations with Prior Notice: A full credit toward another training session will be issued for cancellations made at least fifteen (15) business days before the scheduled training session starts.
  • Last-Minute Cancellations: Cancellations received fewer than fourteen (14) business days before the session's start will be eligible for 50% partial credit towards another training session.
  • No-shows: Participants who miss training without prior notice will not receive credit for future training sessions or a refund.
  • Substitution Option: If a registered participant cannot attend a training session due to unforeseen circumstances or scheduling conflicts, individuals and organizations can select a substitute participant from within the organization. If choosing this option, please email us at least fifteen (15) business days before the scheduled training session starts.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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