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The Effective Facilitator: Maximizing Involvement and Results

Grow into an exceptional facilitator and bring out the best in individuals and groups through The Effective Facilitator course. Build the skills to run more productive meetings, work through conflicts, and shape consensus for strong outcomes. A great fit for managers and internal consultants who need to lift participation and results.

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  • 21 and older
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  • Live, interactive online classroom
  • 15 hours & 30 minutes over 2 sessions

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  • Mon, Sep 21 at 9:00am - 5:00pm
  • Tue, Sep 22 at 9:00am - 4:30pm
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Class Description

Description

Looking to develop stronger group facilitation capabilities? This is the essential course for refining your core facilitation competencies and creating productive, cohesive group dynamics.

Effective facilitation demands sophisticated interpersonal capabilities, observational acuity, insight into group dynamics, and professional diplomacy. As a facilitator, your role parallels that of a conductor guiding an orchestra; you must bring out each individual's capabilities while coordinating collaborative team efforts. This course emphasizes extensive hands-on practice, collaborative learning opportunities, and constructive feedback as you examine your facilitation role across diverse group and meeting contexts.

Appropriate Participants:

This foundational program serves supervisors and managers who lead meetings and collaborative initiatives, managers responsible for team coordination and performance, and managers functioning as inside consultants or change agents.

Professional Value and Benefits:

  • Transform your meetings into productive and focused sessions
  • Cultivate and amplify collaborative synergy and creative thinking
  • Navigate the complexity of balancing multiple roles and responsibilities
  • Facilitate agreement, address disagreement, and maintain meeting focus
  • Handle problematic behaviors with professionalism and directness
  • Lead discussions that decrease frustration and deliver meaningful results
  • Develop portable facilitation competencies applicable to any group situation
  • Sustain focus on content, process, and structure to achieve positive group outcomes

Topics and Techniques Covered:

  • Understanding facilitation philosophy and the facilitator role
  • Discovering and strengthening essential facilitation qualities and competencies
  • Applying your unique behavioral style and preferences to enhance group engagement
  • Building core interpersonal skills that strengthen collaborative relationships
  • Mastering effective conversation and dialogue techniques
  • Understanding the key phases and structure of the group facilitation process
  • Preparing and implementing effective interventions for managing conflict, frustration, and disagreement
  • Building visual documentation skills to support groups
  • Integrating visual methods throughout all facilitation phases
  • Tailoring your facilitation strategy for different groups and purposes

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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