Establishing Effective Relationships With Employees Course

Effective managers achieve results through others by building and strengthening strong working relationships. This course explores how self-awareness, understanding individual differences, and intentional team building contribute to trust, collaboration, and a healthy workplace culture that supports sustained performance.

What You Will Learn

• Build self-awareness and understanding of others
• Create and maintain healthy working relationships
• Evaluate team dynamics within the workplace
• Apply strategies to strengthen team relationships
• Use communication skills that support a positive, efficient work environment
• Implement effective conflict management strategies

Course Outline

Module 1: Understanding Myself and Others

• Identify and describe different personality types and work styles.
• Analyze how individual differences affect communication and productivity.
• Learn strategies for improving relationships through understanding personality traits.

Module 2: Creating Healthy Working Relationships

• Build trust and rapport with colleagues to foster collaboration.
• Use active listening techniques to enhance communication.
• Understand and advocate for personal and team needs.

Module 3: Team Dynamics

• Define team dynamics and their impact on workplace effectiveness.
• Explore Tuckman’s five stages of team development.
• Learn strategies to assess, improve, and rebuild team dynamics.

Module 4: Strengthening Team Relationships

• Create and implement a team charter for alignment and accountability.
• Explore team-building strategies, from icebreakers to mentorship programs.
• Understand the importance of recognition and appreciation in teams.

Module 5: Effective Communication Skills

• Master the communication model for giving and receiving direction.
• Adapt communication styles to suit different personality types.
• Learn effective feedback techniques and avoid common mistakes.

Module 6: Conflict Management Strategies

• Identify common causes and types of conflict in the workplace.
• Apply various conflict resolution approaches including collaboration and compromise.
• Evaluate the success of conflict resolution strategies and rebuild trust.

This course is available for 30 days. You can choose when to start your access period. Once you activate, you will have 30 days to complete it (access the course materials, quizzes, projects and videos). You may request one extension of seven (7) days. Other extension requests will be evaluated on a case-by-case basis. Videos are not downloadable.