Customer Service Training
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Classes near you
Classes near you
Customer Service Classes Coming Up in NYC
See all Customer Service classes in NYC
Customer Service Via Phone and Email
NYC Career Centers See all classes by this school @ 185 Madison Ave, New York, NY
Master the art of professional communication in Customer Service Via Phone and Email! Learn essential techniques to handle inquiries, resolve issues, and create positive customer experiences with confidence.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
$325
Becoming a Trusted Advisor
American Management Association See all classes by this school @ 1601 Broadway, New York, NY
Becoming a Trusted Advisor: How to Develop More Valuable Customer Relationships In competitive times like these, customers are constantly reevaluating service providers and vendors. Developing a solid rapport with customers is the key to achieving stability and growing business. This workshop shows you the principles and practices of moving from being just a service provider to becoming a trusted advisor and a highly valued business partner. Learn...
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
$1,495
Leading Virtual Teams
American Management Association See all classes by this school @ 1601 Broadway, New York, NY
Have you suddenly been parachuted into managing virtual employees? You’re by no means alone! And while the technology is there to provide connectivity and enable work to get done, it doesn’t necessarily mean you’re naturally comfortable in the role of a virtual leader with the tools and techniques necessary to keep your employees present and effective in their work. Yet the research clearly shows that “effective leadership is the number one...
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
Customer Service Classes Coming Up in Los Angeles
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Exceptional Customer Service
Training Connection See all classes by this school @ 915 Wilshire Blvd, Los Angeles, CA
Master the art of providing exceptional customer service and elevate your business to new heights with this comprehensive training program. Gain the skills to impress customers, build relationships, handle difficult situations, and leave a lasting positive impact. Unlock the secret to customer satisfaction and watch your business thrive.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
$395
Customer Service Classes Coming Up in Chicago
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Exceptional Customer Service
Training Connection See all classes by this school @ 230 W Monroe St, Chicago, IL
We run public customer service classes as well as onsite customer service training across the country. The focus of the training is to ensure increased customer satisfaction, increased repeat business, increased customer referrals, increase sales and a decreased staff turnover. Learning Objectives: Making a good first impression Maintaining a positive and courteous attitude Reading body language Asking questions and listening skills ...
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
$350
Customer Service Classes Coming Up Online
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Customer Service Training
Noble Desktop See all classes by this school @ Zoom Conference
Gain practical customer service strategies in this accelerated workshop and experience the benefits of improved client interactions. Study real-world case examples and master seven essential principles of customer service. Strengthen your communication, active listening, and problem-solving skill...
Feb 10th
2–5pm ET
$199
20 Seats Left
May 5th
2–5pm ET
$199
20 Seats Left
Jul 28th
2–5pm ET
$199
20 Seats Left
Oct 20th
2–5pm ET
$199
20 Seats Left
Don't see any dates that work for you?
Add to Wishlist
Wed. Feb 10th, 2–5pm ET
(3 hours)
Becoming a Trusted Advisor: How to Develop More Valuable Customer Relationships
American Management Association See all classes by this school
Discover how to grow valuable customer relationships and become a trusted advisor in this workshop from the American Management Association. Build the skills to navigate critical conversations, earn lasting trust, and influence clients in ways that grow your business. Join today and step into a true partner role.
Nov 19th
9am–5pm ET
$1,595
25 Seats Left
Feb 1st
10am–6pm ET
$1,595
20 Seats Left
Mar 1st
9am–5pm ET
$1,595
25 Seats Left
May 7th
10am–6pm ET
$1,595
25 Seats Left
Jul 13th
10am–6pm ET
$1,595
25 Seats Left
Don't see any dates that work for you?
Add to Wishlist
Thu. Nov 19th, 9am–5pm ET
(8 hours)
Customer Service Excellence: How to Win and Keep Customers
American Management Association See all classes by this school
Develop the skills and strategies needed to deliver outstanding customer service in a competitive business landscape. This course covers techniques for building strong client relationships, increasing satisfaction, and handling difficult situations with professionalism and composure. An essential resource for anyone looking to create meaningful, lasting customer connections.
Dec 10th
9am–5pm ET
Meets 2 Times
$2,445
25 Seats Left
Feb 22nd
9am–5pm ET
Meets 2 Times
$2,445
25 Seats Left
Apr 26th
9am–5pm ET
Meets 2 Times
$2,445
25 Seats Left
Jun 10th
10am–6pm ET
Meets 2 Times
$2,445
25 Seats Left
Don't see any dates that work for you?
Add to Wishlist
Thu. Dec 10th, 9am–5pm ET
(16 hours over 2 sessions)
Emotional Intelligence for Interpersonal Excellence
Improving Communications See all classes by this school @ Virtual Classroom
Emotional Intelligence for Interpersonal Excellence is a 2-hour interactive virtual class that helps participants stay calm, respond professionally, and build stronger connections in challenging situations. Through practical tools and hands-on practice, attendees learn how to manage emotional reactions, use empathy effectively, and create more positive outcomes with customers and colleagues.
Thu. Mar 25th, 10–11:30am ET
(90 minutes)
Frontline Customer Service Representative Training (OnDemand)
American Management Association See all classes by this school - Self-paced Video Training
Strengthen your ability to deliver exceptional customer experiences by growing emotional intelligence, a proactive mindset, and effective collaboration skills. The program empowers professionals to handle stress, work through conflicts, and make thoughtful decisions under pressure. Gain actionable insights so you can lift internal accountability and grow into a trusted advisor for customers and colleagues alike.
Customer Service Classes Coming Up in Washington, D.C.
See all Customer Service classes in Washington, D.C.
How to Develop More Valuable Customer Relationships
American Management Association See all classes by this school @ 2345 Crystal Dr , Arlington, VA
Learn the essential skills and strategies for building strong and valuable customer relationships in this workshop offered by the American Management Association. Discover how to become a trusted advisor and highly valued business partner to your clients, and gain the ability to navigate critical conversations and communicate effectively. Enhance your client-facing skills and deepen your relationships with customers in any business climate.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
$1,495
Advanced Course in Strategic Marketing
American Management Association See all classes by this school @ 2345 Crystal Dr , Arlington, VA
Take your strategic marketing skills to the next level with this advanced seminar from the American Management Association. Discover cutting-edge models and real-world applications, and learn how to increase customer spending and acquire new ones. Maximize the benefits of e-commerce technology and integrate your marketing mix elements with corporate goals.
This class isn’t on the schedule at the moment, but save it to your Wish List to find out when it comes back!
Reviews for Customer Service Training
Customer Service Training are rated 4.6 stars based on 87,976 verified reviews from actual CourseHorse.com purchasers.
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Pasta Making & Cheese Tasting (Includes Wine)
Jill was such a great host and made the class very entertaining and educational. -
Weeknight Figure Drawing
Very fun Halloween class! A joy as always -
Draping 101
Jenn was a great instructor. She is very patient and very knowledgeable. I really enjoyed her instruction. I recommend this class to anyone who wants to learn how to create a sloper and learn about draping. The course list was not up to date when I signed up. Note that you will need to purchase a manequinn, hip curve, and tracing wheel and you will need a soft surface to place under the pattern when using your tracing wheel. I also recommend a cutting board. You also need to have a sewing machine (or be willing to sew by hand). There is only homework between the 3rd and 4th classes during which you will use the sewing machine. -
NYC: Middle Eastern Favorites
very approachable, excellent instruction/information, and delicious food! -
Vintage Lambeth Cake Decorating
I loved it! My instructor was so helpful and took the time to help us all out individually. -
Felt Therapy: Felting Class
We did not know what to expect, but boy were we pleasantly surprised. The class was very informative and a lot of fun. The hosts were very engaging and helped us along at every step of the process. They've spent a lot of time creating this process and have had quite the journey to it. The materials provided a great range of colors and patterns and no one's vase looked the same! Great mother-daughter activity and would take more classes with Ingrid and Gayle! 10/10 -
Art Workshop (Thursday)
I have seriously enjoyed learning from Raphael for the past 3 sessions. I went in with very limited knowledge about drawing technique, and feel as though through Raphaels teaching and guidance, and the time provided by these lessons, I have gained a new passion. Raphael is very encouraging and makes the 2 1/2 hours something to truly look forward to. It is perfectly structured, with a focus on the project you're working on, then a short break to socialize and show sketches we've drawn throughout the week. Everyone I've met in the three sessions is so nice and talented, although it is a completely beginner friendly atmosphere. Raphael has a lot of repeat students who have been learning from him for years, which is a testament to his great teaching style. Overall a really lovely experience and I'd love to continue learning from Raphael in the future! Would highly recommend this class. -
Camera Fundamentals
Great teacher, well formatted and hands on experience!!! -
Couples Ring Making Workshop
Well done and learned some things along the way. Made our 25th anniversary even better. -
Homemade Pizza Party for Two People
Instructor was great! -
Tennis Program (Beginning)
The class was a great intro tennis! I will probably take it again. -
Lower Manhattan Historic Scavenger Hunt
The hunt was a great experience for our team. The instructions were clear, there were plenty of clues to uncover, and we learned a lot of interesting things along the way. It was more challenging than we expected, which made it all the more rewarding. -
Lower Manhattan Historic Scavenger Hunt
It was great, the team enjoyed! Thank you! -
Sewing Made Easy, Level 1: Beginning
Great class to learn how to navigate a sewing machine and feel confident to do simple projects upon completion. -
Fundamentals of Drawing & Painting
Great class! Time flew as I worked on my first piece with great guidance, along with fun and interesting commentary about the history of art in the world. -
Stone Carving Sculptures Workshop
Exceptional class, Jyl is a masterclass teacher! -
Pate a Choux Workshop
It was fun and very instructive! -
Adult WaterColors
Really enjoyed the class. First time with watercolors. I’m hooked! -
Adult digital drawing ( Procreate App + Photoshop) Semester
Great place to learn Facilities are clean and staff is very helpful, I’m definitely resigning and looking forward to coming here again -
Resin Canvas Art Workshop
Outstanding class, highly customized to my level of understanding (which was not much) and my interests in this form of art. Clau did an amazing job and was incredibly patient. Absolutely would take this again. -
Introduction to Herbalism: Part 1
Very interesting class. The presenter, who is the business owner, is friendly and informative, patient and helpful. She provided notes after the class for those who want to remember the details of the discussion, which was extensive. I look forward to taking the next class. Very good value, too. Highly recommended and we were sent home with an herbal medicine made in class. -
Virtual Escape Room: Monsters & Ghouls
We loved the Virtual Escape Room Monsters and Ghouls. It had all kinds of puzzles and games, and the host was engaging with everyone. All our team is remote so this is a great idea and opportunity for us to connect. -
French Macarons (Gluten Free Recipe)
Had a lovely day at this class, very enjoyable and fun learning to make macaroons. Highly recommended. -
Perfume Making
Lots of fun. Very well organized. -
Mixology
Absolute blast. Instructor was fun, pace of the evening was spot on. Thoroughly enjoyed the night -
Virtual Magic Trick Workshop (Kit Included)
Thanks for checking in - the event was great! -
Weeknight Figure Drawing
Had an amazing experience finally getting taking the figure drawing class, the moderator was super attentive, love the ambience and opportunity to have this art outlet after work. -
Drawing and Painting: First Class Drop In
Wonderful introduction to drawing for a beginner. Eddie spent individual time instructing me at my level and also gave plenty of time on my own to try things out. He was also working with other more advanced students. -
Dynamic Energy & Japanese Floral Design: Nageire Ikebana
Junko was a wealth of knowledge and super patient and kind. The class was really amazing and I learned a lot of techniques and history of the Nageire style. I will definitely be back to take more of her classes! -
Stone Carving with Alex Khalifa
I’ve been looking for a stone carving class for a while. I’m so glad I found this one. First, the Compleat Sculpture is an amazing place.The entire staff is so nice and knowledgeable. The quarry took my breath away. My teacher Alex is amazing. I learned so much the first day about the nuances of each tool. He helped me every step. He’s so knowledgeable and kind. I love my class . I can’t recommend Alex enough. -
Medium & Techniques | Papermaking
I really enjoyed the paper making class at ArtsClub. It was well organized with all the materials and it was easy to follow the instructor. -
Better than take-out: Classic Pad Thai for Two People
Went with my best friend! Such a great class :) -
Weeknight Figure Drawing
Lovely vibe as always -
NYC: Perfume Blending At Your Office
Everything went great! Thank you so much. I will share this and will be sure to reach out again in the future! -
Test Course
TEST review (staff), photos pipeline check -
NYC: Private Trivia
Thank you for all your help. The team loved the event and had a great time! -
Craft a Side Table (Introduction to Woodworking and Furniture Making)
Excellent class. The teacher was great at explaining the steps and was very knowledgeable and attentive. I highly recommend this class to anyone trying to familiarize themselves with the basics of woodworking. -
Bake Your Own French Croissant
Emily was an excellent instructor. Hoping to cross paths again! -
Sewing 101: Make a Skirt
Love my new skirt! The class was very well organized with a paper guide. Emily the teacher was excellent- super thorough, knowledgeable and patient. Will definitely take another class with her as well as at the site. Love all the cute craft kits and supplies there. Can't wait for my next craft adventure. -
Kumiko Woodworking: Japanese Joinery
Really enjoyable class and easy to follow along. Great to take home a piece of artwork too! -
Stained Glass Workshop Weekly Intensive
Auzzie is an amazing instructor, the demos she did were great and the class was so fun. The studio has a very comfortable vibe and the other students were lovely to learn alongside. I would definitely recommend to anyone curious about stained glass. -
Dim Sum
great！ -
Mindfulness Zen Weaving Circle
Lovely class! Couldn't believe how easy, relaxing, and satisfying it was! -
Wooden Spoon Carving Workshop
We took this class as a date night and it was such a blast! The instructor Justin was friendly, super knowledgeable, and always ready to help at every step. The class itself was beginner-friendly but still provided a fun challenge. We will definitely be coming back for more classes. :) -
Hoboken: Introduction to Homemade Sourdough Bread
Instructor Arnie was great!! -
One Day Wheel Throwing (Williamsburg)
so fun!! had a great time and learned a lot -
Virtual Calligraphy (Kit Included)
I believe it was awesome! -
Korean Restaurant Favorites
Another great class from home cooking. Learned to make a lot of delicious dishes in a short period of time. John, the teacher is so knowledgeable and patient. Looking forward to taking more workshops -
A Taste of Thailand: Pad See Ew & Papaya Salad (For Two People)
The instructor was very funny and knowledgeable. The food turned out amazing and we got some noodles to take home! We loved the experience -
Sewing Made Easy, Level 2: The Pattern
Excellent.
