Grateful Dead Guitar Ensemble

We have a strict 3 business days cancellation policy and there are no refunds with fewer than 3 business days. There's a 5% non-refundable fee per student.

• You can withdraw from a class at any time after it begins by notifying us for a one hundred percent credit (not a refund) for future sessions which are scheduled after your drop date.
• You can use that credit towards any other class session.
• Please note that you can't get credit for sessions which ran before you contacted us.

Make-up Policy:

There are three great options to go over missed materials.

• First, every student gets free lifetime access to hundreds of video tutorials and practice sessions, so you can simply take the online version of the session you missed.
• Secondly, you can drop in on the same session of a different section of your class--for free.
• Finally, we offer discounted private make-up lessons for students who want to go over their missed class one-on-one.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.