Big Band

WORKSHOP/CLASS CANCELLATION POLICY

All cancellations must be made in writing. Cancellations are never accepted over the phone.

• If you cancel more than 31 business days before the first day of any semester, we will retain $30 of your tuition payment. You will receive a refund of any additional program tuition you have paid for that semester.
• If you cancel 30 business days or less before the start of any semester, you will forfeit your entire program tuition for that semester. You will not get a refund. However, you may donate your spot as a scholarship to a financial need student.
• There is no refund for no-shows or withdrawals after the class begins.
• For transfers made 31 business days or more before the first day of a semester, students will be charged a transfer fee of $30.
• No transfers are allowed less than 31 business days before the first day of a semester.

INTENSIVES CANCELLATION POLICY

The following cancellation policy applies to all Intensives programs. All cancellations must be made in writing. Cancellations are never accepted over the phone.

• Cancellations received 61 business days or more before the first day of the first week of all Intensives will result in a tuition refund, less a 4.0% non-refundable deposit.
• Cancellations less than 61 business days before the first day of the first week of the Intensives will result in no tuition refund.
• No transfers are allowed less than 61 business days before the first day of the first week of the Intensives.
• Transfer requests received 61 business days or more before the first day of the first week of the Intensives will be considered ($50 transfer fee applies).

We are not responsible for providing make-ups or issuing refunds, credits or transfers for days or entire workshops/courses/private lessons missed as a result of illness, emergencies or other events beyond the Academy’s control, including weather-related conditions (icy roads, etc.). Students will receive a tuition refund (minus a nominal 4% bank fee) only in the event that the Academy cancels the workshop, course, or private lesson.