Learning from the Best is an exclusive event being held at Microsoft HQ in Times Square, New York on November 4, 2014.
Learning from the Best is a complete day of discovery, insight, and networking.
We have created an exclusive agenda including presentations, Q&A’s and conversations across 4 domains: customer culture, hiring, training and customer satisfaction!
Visit: sarderlearning.com.
Keynote: Ira Neimar, former CEO of Bergdorf Goodman, retail legend, award-winning & best-selling author
Who Should Attend - - CEOs, CLOs, CIOs, CSOs, CMOs, CHROs, etc
- Customer Relationship Managers
- Sales Professionals
- Consumer Affairs Managers
- QA Professionals
- Consumer Relations Specialists
- Customer Care & Regulatory Teams
- Talent Management/HR Executives
- Marketing Teams
- Account Managers
- Compliance Professionals
- Product Support Teams
- Claims and Complaint Professionals
- Marketing Managers
This dynamic conference will teach:- How to create a world-class customer-centric business
- How to build a customer-driven culture
- How to develop first class customer service teams and leadership
- How to engage your customer through social good
- How to manage your current client base
- How to understand your best source of revenue
- How to create genuine, mutually beneficial relationships with your customers
- How to use the latest CRM technology
- How to maximize retention and minimize customer churn
- And More...
Speakers:- Russell Sarder, Award winning Author, Investor, and CEO of NetCom Learning
- Alan Schnurman, Investor and co-founder of Lawline
- David Schnurman, Entrepreneur and CEO of FurtherEd.com
- Susan Davis, President & CEO of BRAC USA
- Savio S. Chan, President & CEO of U.S. China Partners
- Vincent Suppa, Professor of Human Resources at NYU and global expert on human resources
- Microsoft CRM Specialist, Specialist on Microsoft Dynamics CRM
Refund & Cancellation PolicyCancellation/Refund Policies:
No refunds will be issued.